LANCASTER, Ohio (March 21, 2012) – On Feb. 8, Fairfield Medical Center (FMC) was honored by healthcare services and technology leader McKesson as the winner of its 2012 Distinguished Achievement Award for Clinical Excellence.
As the sole national recipient of this distinction, FMC was recognized for helping its caregivers dramatically reduce medication errors. Medication errors harm at least 1.5 million people every year, says a new report from the Institute of Medicine of the National Academies. Since April 2009, the 222-bed hospital has noticed a 99.5 percent sustained unit compliance regarding medication scanning and a 67 percent reduction in serious medication errors and medication events, providing a better environment for its patients.
From left to right: Mary Beth Navarra-Sirio, McKesson vice president and patient safety officer; Ricki Chenault, FMC Foundation executive director; and Mina Ubbing, FMC president and CEO.
“Fairfield Medical Center took the initiative to create a new educational model to change performance culture, improving processes and patient care,” said Mary Beth Navarra-Sirio, R.N., M.B.A., McKesson vice president and patient safety officer. “This is not an easy thing to do, especially at the beginning, when investigating and determining ways to help prevent harm.”
After recognizing room for improvement, FMC began an intervention to analyze the scanning process for medication administration, staff training, policies/procedures and reports. Mandatory education was then put in place to ensure staff was given accurate and up-to-date training.
“This award would not have been possible without the support of our staff and their drive to acknowledge that change needed to take place in order to ensure a safer environment for our patients,” said Bob Travis, FMC chief information officer.
Using a new educational model along with Six Sigma methodologies, FMC established standard operating procedures for AdminRX™ medication administration, 24-hour chart check, care organizer medication confirmation and accountability. Blended learning, on-the-job validation and improved performance were the keys to success. As a business philosophy, Six Sigma drives the way the Center deals with change and the way it conducts daily business by focusing on customers, data, and processes to improve services.
“After we analyzed the situation, we assembled a team of highly committed and dedicated individuals to put new processes in place and initiate a skills validation checklist to hold staff accountable, to be certain that our patients are safe,” noted Kimberly Anderson, M.S.N., R.N., N.E.-B.C., FMC clinical education coordinator.
In honor of the achievement, the Fairfield Medical Center Foundation received a $5,000 grant from McKesson. Judged by an independent panel of third-party industry experts, the annual awards program recognizes healthcare providers that have used McKesson’s clinical solutions to drive significant improvements in care quality, patient safety and financial performance.
“Fairfield Medical Center has demonstrated an ongoing commitment to improve patient care by recognizing processes that needed to be changed,” said Rod O’Reilly, president of Health Systems Enterprise Solutions, McKesson Provider Technologies. “It’s rewarding to see how organizations empower caregivers to improve performance and modernize how they deliver care. Our mutual goal is better health within their organizations and throughout their communities.”
About Fairfield Medical Center
Fairfield Medical Center located in Lancaster, Ohio, was established in 1916 and has continued to grow since then to become the modern, not-for-profit healthcare system it is today. Fairfield Medical Center is a 222-bed general acute care facility dedicated to being the major referral center that serves the healthcare needs of southeastern and central Ohio region. The Center is represented by more than 2000 employees, over 600 volunteers and Twig members and a growing team of over 250 physicians who all work together to ensure Fairfield Medical Center's continuing success in meeting the healthcare needs of our residents. To enhance upon its delivery of healthcare to the various communities it serves, Fairfield Medical Center has established affiliates and off-campus locations to allow for greater accessibility and enhanced services. For more information, visit www.fmchealth.org.
McKesson Corporation, currently ranked 15th on the FORTUNE 500, is a healthcare services and information technology company dedicated to making the business of healthcare run better. We partner with payers, hospitals, physician offices, pharmacies, pharmaceutical companies and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting. McKesson helps its customers improve their financial, operational, and clinical performance with solutions that include pharmaceutical and medical-surgical supply management, healthcare information technology, and business and clinical services. For more information, visit http://www.mckesson.com.
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