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Payment and Financial Assistance

Fairfield Medical Center is committed to providing the highest quality healthcare to all patients, regardless of their ability to pay. Professional Financial Representatives are available to assist patients Monday through Friday 8 a.m. - 4:30 p.m. in person or by calling 740-687-8025 or 800-548-2627 ext. 8025. The patient may also email the Central Business Office at

Two primary locations are available for walk-in service:

Fairfield Medical Center Central Business Office
1149 E. Main St. 
Lancaster, Ohio 43130
Monday - Friday
8 a.m. - 4:30 p.m.

Fairfield Medical Center Emergency Department
Financial Representative Office
401 N. Ewing St.
Lancaster, Ohio 43130
Monday - Friday
7 a.m. - 10:30 p.m.
Saturday and Sunday
Noon - 10:30 p.m.

Secure Online Bill Pay


Financial Assistance Policy

Financial Assistance Application (PDF)

Plain Language Summary 

Providers covered by the Fairfield Medical Center Financial Assistance Policy (PDF)

Consumer Price Book (PDF)

Insurance Contracts (PDF) 

Transparency Bill Guidelines (PDF)