LANCASTER, Ohio (August 2, 2011) – Mina Ubbing, President and CEO at Fairfield Medical Center, recently presented at the 19th Annual Health Forum and American Hospital Association Leadership Summit held in San Diego, California. The presentation focused on “The Human and Organizational Impact of Creating an Authentic Caring Culture.”
Senior executives from hundreds of the nation's leading hospitals and health systems attend this unique forum where health care leaders discuss the issues that face their organizations and network to find the answers they need to be more successful.
Ubbing, presented along with Ann Foss-Durant, MSN, RN, Director of Caring Services Integration at Kaiser Northern California Regional Patient Care Services; Bruce Cryer, President and CEO of HeartMath in Boulder, Creek California; and Todd Linden, President and CEO at Grinnell Regional Medical Center in Grinnell, Iowa.
The panel discussed the scientific research, organizational benefits, and bottom line impact of creating an authentic caring environment within healthcare. Creating such an environment is key to creating a culture of health and healing for both patients and caregivers.
Fairfield Medical Center’s leadership team recognizes that by fostering employee satisfaction they are also providing patients with compassionate and high quality healthcare. Ubbing noted, “We, at Fairfield Medical Center, recognize that in order for our patients to receive the best care, we need to start with our staff. For this reason, we have made it a priority to equip our staff with the latest tools to handle stress.”
“Recently, the majority of our employees went through HeartMath training and as a result, satisfaction has increased and employer healthcare costs and absenteeism have decreased, among those who have taken HeartMath,” said Ubbing.
During the convention, the panel also spoke of how this authentic caring culture has a vital impact on the delivery of care and the overall healing experience. Results, experience and practical applications were discussed when looking at the daily operations and impact of integrating HeartMath tools and technologies into the clinical setting.
Fairfield Medical Center has taken its commitment to patient care to the next level by using HeartMath. HeartMath is an innovative approach to improving the health and well being of care providers, while dramatically reducing stress and boosting productivity
Last year, Fairfield Medical Center was the first hospital in Ohio and the fourth in the nation to be honored by HeartMath for its commitment to making care a priority for their employees, their patients and their community. Fairfield Medical Center earned the HeartMath® Hospital designation as well as HeartMath’s Continuity of Care award.
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