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Safety Protocols

Safety is our top priority. Please do not delay or avoid seeking the medical attention you need: our staff is here to care for you. In addition to following the guidelines set forth by the leading global and national healthcare professionals, Fairfield Medical Center has implemented a number of policies at all of our facilities to mitigate risk and prevent the spread of infections:

  • Limited entry points
  • Separate treatment areas to care for COVID-19 patients
  • Limited visitation
  • Telehealth visits
  • Intensified cleaning of surfaces


Current Visitation Policy

Visitation Policy: Fairfield Medical Center has been actively monitoring and responding to the COVID-19 pandemic. As a patient-centered hospital, we must do everything we can to prevent the spread of disease and protect our patients, staff and visitors. Please know visitation restrictions can change based on the prevalence of COVID-19 in our community.

Effective March 28, 2022, two visitors per patient are permitted at Fairfield Medical Center’s main campus location, and outpatient clinics are accommodating one visitor during patient appointments. Hours of visitation can vary. Learn more about current restrictions and policies here.

Required Mask Usage: All individuals two years of age and older will be required to wear a medical grade mask when entering any Fairfield Medical Center facility. Cloth masks are no longer permitted.

Learn more about current restrictions and policies here.

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What You Need to Know About COVID-19

The COVID-19 outbreak is a constantly evolving situation. One of the best ways to combat the spread of COVID-19 is to keep yourself up-to-date with accurate information. Learn more about tips to help prevent the spread of COVID-19, the facts about this infection and resources available for additional education.

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What You Need to Know About COVID-19

Keep yourself up-to-date with the most accurate information on COVID-19. Learn the facts about COVID-19 and how you can help to prevent the spread of COVID-19.

Join Our Fight Against COVID-19

When you get a COVID-19 vaccine, you are giving yourself the armor you need to stay protected and reduce the risk of spreading the virus to others. COVID-19 vaccines have proven effective in helping to prevent serious illness and death from the virus.

COVID-19 Vaccine: FAQs

You’ll find answers to some of the most frequently asked questions about the new COVID-19 vaccines, which are designed to prevent and protect against infection from the novel coronavirus (SARS-CoV-2).

COVID-19 Vaccines: Boosters and Additional Doses

Learn more about booster vaccinations and additional doses.

Protective Measures After COVID-19 Vaccines

As we continue to make headway in overcoming this once-in-a-century pandemic, it is critical that we do not let our guard down. Keep doing your part to slow the spread by following public health guidelines, even after you receive your vaccine.

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Caring for Yourself When Sick

The majority of people with COVID-19 will recover at home. Knowing how to care for yourself – and when to seek medical attention – are important steps in regaining your health.

Facility Updates

For the most up-to-date hours and available services at each of our locations, please visit our locations page and contact the office directly.

FMC Outpatient Laboratories & Diagnostic Locations: Fairfield Medical Diagnostic and Laboratory Services at main campus 401 N. Ewing St. is temporarily closed. All outpatient diagnostic and laboratory services are to be directed to 1159 N. Main Street or River Valley Campus at 2384 N. Memorial Drive in Lancaster.

FMC Business Office is no longer accepting walk-ins: If you are dropping off a payment or HCAP application, please place them in the FMC Business Office white lock box located at the curb in front of the offices next door. You may still access our online payment system by clicking here or mail your payment/application to us through USPS. If you wish to speak to a Customer Service Representative, please call 740-687-8025 between the hours of 8 a.m.-4:30 p.m.

Fairfield Medical Center Central Business Office
1149 E. Main St.
Lancaster, Ohio 43130
Monday – Friday
8 a.m. – 4:30 p.m.

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Telehealth Visits

Virtual visits are available at select Fairfield Healthcare Professionals clinic locations. Call your provider’s office to learn how you can connect with your healthcare provider from the comfort of your home.

If you are in need of a primary care provider, click here to see our primary care offices.

COVID-19 Testing Before Your Scheduled Procedure What you need to know

If you are scheduled for an elective surgery or procedure at Fairfield Medical Center, you are required to receive a COVID-19 screening test prior to your procedure. For more information on what to expect and where to receive your test, click here.

Lisa Heston, RN
COVID-19 Testing

What you need to know about COVID-19 testing prior to your elective procedure at Fairfield Medical Center and general testing information.

Screening Tests Limited at FMC Emergency Departments

Fairfield Medical Center’s Emergency Departments (Main Campus and River Valley Campus) is unable to provide COVID-19 Rapid Tests to asymptomatic individuals for screening purposes. If you are not exhibiting signs of illness and need tested to meet return-to-work or return-to-school requirements, we recommend visiting your primary care provider, urgent care, or an alternative testing location. (Learn more about testing locations near you.)

If you choose to pursue asymptomatic testing at either of FMC’s Emergency Departments, we can provide sent-out PCR testing only. Results are typically returned in 2-4 days. This window may be subject to change depending on lab volumes and availability.


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Recommendations for Employers

As businesses across the region begin to screen employees for symptoms of COVID-19 before the start of the work day, most notably through temperature checks, Fairfield Medical Center infectious disease physician Dr. Andrew Dagg-Murry wants to prepare the community and employers for what should happen next.

“If someone has a fever, do not send them to the emergency department or urgent care,” Dr. Dagg-Murry said. Instead, individuals should be instructed to go home and self-isolate. From that point, they should monitor symptoms closely and seek medical attention if their condition worsens or becomes severe. “And always call ahead before arriving,” the doctor reminded.

For the vast majority of individuals, COVID-19 will cause mild to moderate symptoms before resolving and may not require testing. “Employees should be without symptoms for a week, and fever free – without the use of medication – for three consecutive days before returning to work,” said Dr. Dagg-Murry. Upon returning to work, employees should wear a standard isolation mask for 7 days.

Review our COVID-19 Employer Toolkit for assistance for employers on how to protect employees and safely provide goods and services to our community, while preventing the spread of the COVID-19 virus.

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Parent Resources

Kids are naturally curious. We have provided resources for parents to start the conversation with kids about COVID-19, tips on getting them to wear a face covering and additional information about keeping others safe. Learn more or download a mask coloring page here.

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Read More About COVID-19

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Receiving a Mammogram After the COVID-19 Vaccine

If you are scheduled for a mammogram within 4-6 weeks after receiving your second dose of the COVID-19 vaccine, speak with your healthcare provider or contact FMC’s women’s health nurse navigator at 740-687-2727.

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Know the Difference: Cold vs. Flu vs. COVID-19

What is it like to be sick with COVID-19? While some symptoms of the virus overlap with those of the cold or flu, others are more distinctive. If you are in doubt, call your doctor.