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FMC's Response to COVID-19

Safety Protocols

Safety is our top priority. Please do not delay or avoid seeking the medical attention you need: our staff is here to care for you. In addition to following the guidelines set forth by the leading global and national healthcare professionals, Fairfield Medical Center has implemented a number of policies at all of our facilities to mitigate risk and prevent the spread of infections:

  • Limited entry points
  • Screening for everyone entering our facilities
  • Separate treatment areas to care for COVID-19 patients
  • Limited visitation
  • Telehealth visits
  • Intensified cleaning of surfaces

On This Page:


 

Current Visitation Restrictions

Visitation Policy: Fairfield Medical Center has been actively monitoring and responding to the COVID-19 pandemic. As a patient-centered hospital, we must do everything we can to prevent the spread of this disease and protect our patients, staff and visitors. Please know visitation restrictions can change based on the prevalence of COVID-19 in our community. Effective Sept. 1, one visitor per patient is permitted at Fairfield Medical Center main campus location and outpatient clinics are permitting limited visitation during patient appointments. Learn more about current restrictions and policies here.

Required Mask Usage: Effective April 29, all visitors and staff are required to wear a face covering or mask while at a Fairfield Medical Center facility. Please bring your own face mask or covering to wear during your next visit. Additional information regarding this announcement may be found here.

Temperature Screenings: Everyone entering a Fairfield Medical Center facility will have their temperature checked upon arrival.

Learn more about current restrictions and policies here.

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What You Need to Know About COVID-19

The COVID-19 outbreak is a constantly evolving situation. One of the best ways to combat the spread of COVID-19 is to keep yourself up-to-date with accurate information. Learn more about tips to help prevent the spread of COVID-19, the facts about this infection and resources available for additional education.

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What You Need to Know About COVID-19

Keep yourself up-to-date with the most accurate information on COVID-19. Learn the facts about COVID-19 and how you can help to prevent the spread of COVID-19.

Call Center COVID-19

COVID-19 Call Center

Fairfield Medical Center’s COVID-19 call center is available to answer the community’s questions regarding coronavirus protection, preparation and precautions. The call center is staffed with medical professionals in order to provide accurate, up-to-date information, and can be reached 24/7 by calling 740-687-8818.

Facility Updates

For the most up-to-date hours and available services at each of our locations, please visit our locations page and contact the office directly.

FMC Outpatient Laboratories & Diagnostic Locations: Fairfield Medical Diagnostic and Laboratory Services at main campus 401 N. Ewing St. is temporarily closed. All outpatient diagnostic and laboratory services are to be directed to 1159 N. Main Street or River Valley Campus at 2384 N. Memorial Drive in Lancaster.

FMC Business Office is no longer accepting walk-ins: If you are dropping off a payment or HCAP application, please place them in the FMC Business Office white lock box located at the curb in front of the offices next door. You may still access our online payment system by clicking here or mail your payment/application to us through USPS. If you wish to speak to a Customer Service Representative, please call 740-687-8025 between the hours of 8 a.m.-4:30 p.m.

Fairfield Medical Center Central Business Office
1149 E. Main St.
Lancaster, Ohio 43130
Monday – Friday
8 a.m. – 4:30 p.m.

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Telehealth Visits

Virtual visits are available at select Fairfield Healthcare Professionals clinic locations. Call your provider’s office to learn how you can connect with your healthcare provider from the comfort of your home.

If you are in need of a primary care provider, click here to see our primary care offices.

COVID-19 Testing What you need to know

If you are scheduled for an elective surgery or procedure at Fairfield Medical Center, you will be required to have a COVID-19 screening test prior to your procedure. You are being tested for the safety of our patients, staff and community. For more information on what to expect and where to receive your test, click here.

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COVID-19 Testing

What you need to know about COVID-19 testing at Fairfield Medical Center.

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Recommendations for Employers

As businesses across the region begin to screen employees for symptoms of COVID-19 before the start of the work day, most notably through temperature checks, Fairfield Medical Center infectious disease physician Dr. Andrew Dagg-Murry wants to prepare the community and employers for what should happen next.

“If someone has a fever, do not send them to the emergency department or urgent care,” Dr. Dagg-Murry said. Instead, individuals should be instructed to go home and self-isolate. From that point, they should monitor symptoms closely and seek medical attention if their condition worsens or becomes severe. “And always call ahead before arriving,” the doctor reminded.

For the vast majority of individuals, COVID-19 will cause mild to moderate symptoms before resolving and may not require testing. “Employees should be without symptoms for a week, and fever free – without the use of medication – for three consecutive days before returning to work,” said Dr. Dagg-Murry. Upon returning to work, employees should wear a standard isolation mask for 7 days.

Review our COVID-19 Employer Toolkit for assistance for employers on how to protect employees and safely provide goods and services to our community, while preventing the spread of the COVID-19 virus.

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Safety is our top priority.

Please do not avoid or delay seeking medical attention you need: our staff are here to care for you.

parents on couch with two boys

Parent Resources

Kids are naturally curious. We have provided resources for parents to start the conversation with kids about COVID-19, tips on getting them to wear a face covering and additional information about keeping others safe. Learn more or download a mask coloring page here.

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Support Your Community

At Fairfield Medical Center, we’re used to taking care of our community – it’s what we do. When the COVID-19 outbreak presented challenges our healthcare organization had never experienced before, including the threat of supply and PPE shortages, it was you – our community – who helped take care of us. You helped see us through those difficult first months, and you’re continuing to provide support every step of the way. We couldn’t have done it without you.

COVID-19 relief donations
COVID-19 Relief

Together we are strong, and we will persevere through this surreal time. While it’s impossible to truly predict what kind of impact COVID-19 will have on our community, we are taking every step necessary to ready ourselves for the future.

A Message of Support from Our Community to Fairfield Medical Center

We are so grateful to be a part of such an amazing community. Thank you for all of your continued support.

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