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Press Ganey Surveys

Fairfield Medical Center has partnered with Press Ganey® to conduct patient experience surveys.

Press Ganey is an approved survey vendor that uses a standardized method to collect feedback about your experience at Fairfield Medical Center. Results help us evaluate and improve the care experience we provide.

Press Ganey will contact you by any of the following methods: 

  • Text messages will always come from 91994 and contain a link, starting with
  • Emailed surveys will always come from
  • Mailed surveys will clearly state “Fairfield Medical Center” on the envelope.

If you receive a communication from a source listed above, please complete the survey. Fairfield Medical Center is committed to continually improving; your survey responses are important to ensure we provide excellent patient care.

Thank you for your valued feedback.