Website Privacy Policy

This policy describes how Fairfield Medical Center collects personal information from you or about you through our website at www.fmchealth.org (collectively, the “Site”), why we collect this information, how we may use or disclose this information, and the choices you have with regard to the information we maintain.

This policy does not apply to protected health information that we collect from individuals pursuant to the Health Insurance Portability and Accountability Act (HIPAA). Additional information regarding our privacy practices with respect to protected health information can be found in the HIPAA Privacy Policy section under the Privacy Policy page.

Personal Information You Provide. You may submit personal information, which is information that can be used to identify you individually, when you interact with the Site. For example, we may collect certain personal information from you when you donate to Fairfield Medical Center, sign up to volunteer, use our insurance estimate tool, or apply for a position through our career portal. Generally, we may collect certain contact information, such as name, email address, postal address, or phone number from visitors to the Site.

When you interact with our Donation Page, we may also collect payment card information and billing information.

When you interact with our Volunteer Page, we may also collect Social Security number, date of birth, gender identity, racial or ethnic origin identity, sexual orientation, vaccination status, and employment and education information.

When you interact with our Estimate Page, we may collect your medical insurance information.

When you interact with our Careers Page, we may collect your educational background, work experience, and information about certifications and licensure. You may voluntarily choose to provide us with your racial or ethnic identity, gender identity, and veterans status when you apply for a position on the Careers Page.

In addition, we may engage vendors to provide certain interactive features on the Site. Your use of these interactive features is voluntary, and we may retain the information that you submit through these features. By using these features, you understand that our vendors may process the information obtained through the feature to provide the service on our behalf.

Information Collected Automatically. We, and the vendors we work with, may use tracking technologies (such as cookies, log files, and pixels) that automatically or passively collect certain information from visitors on the Site. This information may include IP addresses, device identifiers, language preferences, referring URLs, and browser and platform details.

Cookies are small data files stored on a computer’s hard drive that allow a website to recognize a visitor’s device, record visitor preferences, track the pages a user visits on a website, and identify the referral website. Our Site uses both session ID cookies and tracking cookies. Session ID cookies make it easier for you to navigate the Site and expire when you close your browser. Cookies help us understand how you use the Site and enhance your visitor experience. Most browsers automatically accept these cookies, but you can change your browser settings to remove or reject cookies. Please note that blocking cookies on our Site may prevent you from using some of the features of our Site. Also, disabling cookies may invalidate opt-outs that use cookies to recognize devices that have opted out.

Please note that we or other parties may collect personal information about your online activities over time and across different devices and online properties when you use the Site. Please note our Site is not designed to respond to “Do Not Track” signals received from browsers.

We may use certain third-party technology vendors in connection with your activity on certain pages, including for advertising purposes and to understand details about your use of the Site (including referring URL, clicks, cursor movement, and scrolling activity) and personalize content for you.

Microsoft may collect information subject to its Microsoft Privacy Statement: privacy.microsoft.com/en-us/privacystatement.

For more information on how Adobe uses data it collects on certain pages like the Donation Page, visit: www.adobe.com/privacy/experience-cloud.html and experienceleague.adobe.com/docs/analytics/technotes/privacy-overview.html. To opt out of Adobe cookies, visit: www.adobe.com/privacy/opt-out.html.

We may use Google Analytics on certain pages, to understand details about your use of such pages. For more information on how Google Analytics uses data it collects, visit: policies.google.com/technologies/partner-sites. To opt out of Google Analytics, visit tools.google.com/dlpage/gaoptout. To adjust your Google advertising settings, visit: myadcenter.google.com.

Information Collected by Third Parties. Third-party service providers or partners may disclose to us your personal information that you submit to them. When submitting information to a third party, you are subject to that third party’s terms of use and privacy policies. Fairfield Medical Center may combine information about you that we maintain with information we obtain from third parties.

Use of Information Collected. We and our vendors may use the personal information collected through the Site for various purposes, including to communicate with you and to fulfill your requests. For instance, if you use our Site to locate a specialist in your area, we use the information you provide to put you in touch with a physician.

We may use the personal information you provide to us to send you information that we believe may be of interest to you, including newsletters, information about new medical breakthroughs and other items related to Fairfield Medical Center and its medical community.

We may also use the personal information we collect to facilitate and personalize your user experience, monitor and analyze trends, usage, and activities of visitors, take certain action with regard to any suspected or actual fraudulent or illegal activity or activity that violates our polices, comply with applicable laws, rules, regulations, and legal processes, and for any other purpose, with your consent.

Disclosure of Personal Information. Fairfield Medical Center may disclose personal information we have collected through the Site to our business partners and vendors. For example, we may use service providers to help us operationally or to administer activities on our behalf, such as sending emails. In addition, we may disclose personal information in the event we sell or transfer all or a portion of our business assets (e.g., further to a merger, liquidation, reorganization, or any other business transaction, including negotiations of such transactions) or with your consent or at your direction.

Fairfield Medical Center may disclose your personal information to comply with legal requirements; to protect or defend Fairfield Medical Center; where we perceive a threat or risk to individuals or property as a result of activity on our Site; or in connection with their inappropriate use of our Site, noncompliance with our Terms of Use, or a complaint filed about your use of our Site.

Security. We take reasonable precautions to ensure your information remains confidential; however, you must keep in mind as you navigate through our Site that any transmission via the Internet is not completely secure. Accordingly, we cannot guarantee the security of your information collected through our Site.

Your Choices.Fairfield Medical Center may use the information you provide to send you information and materials that we think may be of interest to you. If you do not wish to receive any further promotional emails from us, you can unsubscribe by following the instructions included in any such email. Please note that even if you unsubscribe from receiving promotional emails from us, we may still send you transactional or informational emails.

Use of My FMC Patient Portal. The Site may provide you with the opportunity to use My FMC Patient Portal, our online health management tool.

My FMC Patient Portal is provided by Cerner. You can learn more about Cerner’s privacy practices at: https://myfmcportal.iqhealth.com/privacy

Links. Our Site may contain links to features or websites that are not operated by Fairfield Medical Center, including social networks operated by unaffiliated parties. You may be asked by these websites to provide personal information or to release information you may have provided on our Site. Please be aware that this Privacy Policy does not apply to information collected through those websites. We are not responsible for the privacy practices of these websites, nor any adverse consequences that may result from your interaction with such third-party websites. We encourage you to be cautious when leaving our Site and to review the privacy statements of other websites.

Information for Users Outside the United States. Please be aware that any personal information you submit will be transferred to and processed in the United States and the data protection laws and regulations that apply to your personal information may be different from the laws in your country of residence.

Changes to Our Privacy Policy. This Privacy Policy is subject to change at our discretion. We will notify you of changes to this Privacy Policy by posting an updated version on our Site and updating the “Effective Date” at the top of this page. Your continued use of the Site after any update to this Privacy Policy will constitute your acceptance of the changes.

Further information. If you have questions or need further assistance regarding this Notice, you may contact the Corporate Compliance Officer at (740) 687-8194. As a patient you retain the right to obtain a paper copy of this Notice of Privacy Practices, even if you have requested such copy by e-mail or other electronic means.

Privacy Forms
Notice of Privacy Practices
Amendment Request Form
Accounting and Disclosures Request Form
Patient Request to Restrict Uses and Disclosures of Personal Health Information Form

Revised Date

This Notice of Privacy Practices is revised as of February 5, 2024.