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Fairfield Medical Center is committed to providing the highest quality healthcare to all patients, regardless of your ability to pay.

We know that health care billing can be confusing, but we want to make the process as clear and easy as possible. If you have additional questions, you can speak with us directly, Monday through Friday 10 a.m. – 4 p.m., at 1-866-826-9815 or by emailing We are also available through our live chat option.

Understanding Your Bill

After your visit, the charges for the services received are sent to your insurance company. Your insurance company tell us how much of the bill is your responsibility.

Your insurance will usually identify any patient responsibility by checking the following items in your benefits plan:

  • Deductible: The amount you owe for covered healthcare services before your insurance company begins to cover the costs.
  • Coinsurance: The amount you must pay for covered healthcare services after you have satisfied the deductible required by your health insurance plan.

When will I get a bill?

You will receive an email and a text message one day and three days after your visit. The messages will have a link to access your account, sign up for paperless billing and view your current statement.

If you do not enroll in paperless billing, a statement will be mailed to you.

What will my bill look like?

Fairfield Medical Center and Fairfield Healthcare Professional bills are slightly different. Examples are shown below.

Fairfield Medical Center sample bill

Fairfield Healthcare Professionals sample bill

Can I sign up for digital billing?

We are happy to offer digital billing for patients who prefer this method.

Fairfield Medical Center digital billing instructions

Fairfield Healthcare Professionals digital billing instructions

Why am I getting multiple bills?

The bills you get from Fairfield Medical Center include charges for services or procedures received in the hospital, inpatient and outpatient locations. These charges may include costs for a room, meals, medications, technicians, nursing, labs, equipment, therapists or administration.

If your provider is a part of Fairfield Healthcare Professionals, you will receive a separate bill that includes charges for  services provided by the doctor or other healthcare professionals.

While receiving care at Fairfield Medical Center, you might be seen by a private (non-FMC or FHP) doctor who provides your care. This can be an anesthesiologist, emergency medicine doctor, radiologist, pathologist or others. These private doctors work at our locations but are not part of FMC or FHP. These providers will send you a separate bill as well.

FMC Example

Olivia delivers a baby at Fairfield Medical Center. She will receive a bill, from FMC, for the room, medications, supplies and other misc. items.

Doctor Example

Olivia’s obstetrician provided care during the deliver. She will receive a separate bill from that provider.