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Visitor Information

As a patient-centered hospital, Fairfield Medical Center is committed to protecting our patients, staff and visitors. Please know visitation restrictions can change based on the prevalence of illness in our community. Learn more about inpatient and outpatient visitation below.

Fairfield Medical Center Main Campus Inpatient Visitation

At this time, Fairfield Medical Center is accommodating two visitors per patient between the hours of 7 a.m. to 8 p.m. Children are permitted to visit non-COVID patients, but must remain under adult supervision at all times. When there are already two visitors in a patient room, additional visitors are encouraged to wait in the available lobbies, solariums and refreshment areas.

Additional visitation guidelines at Fairfield Medical Center:

  • Patients requiring support person: One support person is permitted outside of normal visiting hours to assist patients or accompany patients in emergency situations. Please call 740-243-1099 to define if you are an essential caregiver.
  • Patient under the age of 18 years old: Two identified guardians are permitted outside of normal visitation hours during hospital stay or during a surgical procedure.
  • Maternity patients: Maternity patients are allowed one identified support person to stay the night at the facility. This person will have an identification band readily visible for staff to check. This person will not change during the patient’s stay.
    • In addition to one support person, two additional support people are permitted during the labor process and recovery time (two hours post-delivery). These people will be the same throughout the delivery process and cannot switch with someone else.
    • Secondary visitors are never allowed in the OR for a C-section or in the nursery.
    • Post-delivery visitation: Two people at a time (besides the primary support person) will be allowed to visit between the hours of 7 a.m.-8 p.m.
    • Sibling visitors are welcome during normal visiting hours as long as they are heathy and accompanied by an adult other than the patient.
    • Only the primary support person and the mother will have a band and be permitted in the nursery.
    • If a mother who has delivered has been readmitted, newborns and one caregiver are permitted in the room.
  • Maternity (COVID-19 patient): One identified visitor is permitted and that person may spend the night. This visitor must remain in the patient room and may not go in and out of the building. Food will be delivered to the room for the visitor.
  • Patient requesting clergy visitation: In addition to two visitors, one member of a clergy is permitted during visitation hours. Clergy is defined as an ordained clergy, such as a rabbi, priest, pastor, Islamic cleric, associate pastor, licensed minister, a Roman Catholic Eucharistic minister or an Episcopal hospital minister who is serving a congregation.
  • Inpatient (positive COVID-19 or under investigation for COVID-19): Patients with suspected or confirmed COVID-19 can have two visitors, one at a time. Visitors must be 18 years of age or older. If a patient is being admitted after the approved visitation hours, the emergency department team is permitted to allow one visitor on the inpatient unit during this admission process. Support persons must be wearing proper personal protection equipment (PPE). Please contact 740-243-1099 with any questions.
  • Acute End-of-Life Circumstances: Additional visitors are permitted depending on the circumstances and based on the discretion of the care team.

Please call 740-243-1099 to learn more about visitor restrictions and exceptions.

Visitation policies are subject to change pending disease transmission and community risk.

Outpatient Clinics

Visitation is limited to one person at each outpatient clinic.

Safety Guidelines for Visitors Who Meet Exceptions

Visitors should be:

  • 18 years of age or older
  • Immediate family members, those holding power of attorney, guardians or patient representatives
  • Healthy with no symptoms of illness, including cough, fever, or sudden shortness of breath

If symptoms present during visitation, please notify a staff member.

Please call 740-243-1099 to learn more about visitation exceptions.

Cardiac Rehab Gym

The Cardiac Rehab Gym at 401 N. Ewing St. is only accessible to current patients of FMC’s Cardiopulmonary Rehab Program and not open to the public at this time.

Grateful Patients & Families Program

An emergency visit or life-saving operation. A kind gesture in a time of need. A pleasant smile and warm hello. Those details matter to us because we know they matter to you.

You can help us recognize the legendary caregivers that made your experience here the best it could be.

Staying in Touch with Your Loved One During Their Stay

We understand that these times are difficult. We want to alleviate some of your stress and help you stay connected.
  • If your loved one is admitted to an inpatient unit at the hospital, they will provide our staff with one approved contact name and number to receive daily updates and any relevant legal documents (power of attorney, living will, or proof of guardianship).
  • Your loved one’s HIPAA identification number will be given to you upon approval as the primary contact for updates. This number will be needed whenever you call to speak to a staff member about updates on your loved one’s care.
  • You may call to speak with a staff member for an update on your loved one’s plan of care. Call 740-687-8000, and you will be directed to the location of the patient. Be sure you have the patient’s HIPAA identification number ready.

    Man holding smartphone

  •   Staff can help facilitate phone calls and video chat upon request. If you would like to set up a phone call or video chat with your loved one please call 740-687-8555.

Some helpful information to note:

  •   The average time a person is in the emergency department is 3-3.5 hours before they are discharged or admitted.
  •   The average time for test results to come back is 1.5-2 hours.
  •   Some visitor exceptions are granted – click here to learn more. All visitors who meet the exception criteria will have their temperature checked upon entry. Restrooms are available inside the North Lobby entrance.
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