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Visitor Information

Fairfield Medical Center has been actively monitoring and responding to the COVID-19 pandemic. As a patient-centered hospital, we must do everything we can to prevent the spread of disease and protect our patients, staff and visitors. Please know visitation restrictions can change based on the prevalence of COVID-19 in our community. Learn more about inpatient and outpatient visitation below.

Fairfield Medical Center Main Campus Inpatient Visitation

At this time, Fairfield Medical Center is accommodating two visitors per patient between the hours of 7 a.m. to 7 p.m. Children are permitted to visit non-COVID patients. All individuals two years of age and older must wear a medical grade face covering.

Patients with suspected or confirmed COVID-19 can have two visitors, one at a time. Visitors must be 18 years of age or older. If a patient is being admitted after the approved visitation hours, the emergency department team is permitted to allow one visitor on the inpatient unit during this admission process.

Visitation exceptions are being made for the following patients at Fairfield Medical Center:

  • Patients requiring an essential caregiver: One essential caregiver is permitted outside of normal visiting hours to assist patients requiring support and patients in emergency situations. Please call 740-243-1099 to define if you are an essential caregiver.
  • Patient under the age of 18 years old: Two identified guardians are permitted outside of normal visitation hours during hospital stay or during a surgical procedure.
  • Maternity patients: Maternity patients are allowed one identified support person to stay the night at the facility. This person will have an identification band readily visible for staff to check. This person will not change during the patient’s stay.
    • In addition to one support person, one additional support person or doula is permitted during the labor process and recovery time. This person will be the same person throughout the delivery process and cannot switch with someone else.
    • The second support person is never allowed in the OR for a C-section or in the nursery.
    • Post-delivery visitation: Two people at a time (besides the primary support person) will be allowed to visit between the hours of 12-7 p.m.
    • Sibling visitors age 2 and older must wear a mask.
    • Only the primary support person and the mother will have a band and be permitted in the nursery.
    • If a mother who has delivered has been readmitted, newborns and one caregiver are permitted in the room.
  • Maternity (COVID-19 patient): One identified visitor is permitted and that person may spend the night. This visitor must remain in the patient room and may not go in and out of the building. Food will be delivered to the room for the visitor.
  • Patient requesting clergy visitation: In addition to two visitors, one member of a clergy is permitted during visitation hours. Clergy is defined as an ordained clergy, such as a rabbi, priest, pastor, Islamic cleric, associate pastor, licensed minister, a Roman Catholic Eucharistic minister or an Episcopal hospital minister who is serving a congregation.
  • Inpatient (positive COVID-19 or under investigation for COVID-19): Two designated visitors will be permitted per day, but must visit one at a time. Support persons must be wearing proper personal protection equipment (PPE). Please contact 740-243-1099 with any questions.
  • Acute End-of-Life Circumstances: Additional visitors are permitted depending on the circumstances and based on the discretion of the care team.

Please call 740-243-1099 to learn more about visitor restrictions and exceptions.

Visitation policies are subject to change pending disease transmission and community risk.

Outpatient Clinics

Visitation is limited to one person at each outpatient clinic.

Safety Guidelines for Visitors Who Meet Exceptions

 Visitors who meet the visitation exceptions should be:

  • 18 years of age or older
  • Immediate family members, those holding power of attorney, guardians or patient representatives
  • Healthy with no symptoms of illness, including cough, fever, or sudden shortness of breath

If symptoms present during visitation, please notify a staff member.

Please call 740-243-1099 to learn more about visitation exceptions.

Visitor exceptions at all Fairfield Medical Center facilities are required to do the following:

  • Bring and wear their own medical grade mask and answer health screening
    questions upon entry to building(s).
  • Main campus location will have all visitors sign-in and visibly wear a visitation badge
  • While in Fairfield Medical Center facilities, visitors should remain in the patient’s room or exam area, respect social distancing guidelines and practice hand hygiene.
  • Visitors are asked to please avoid leaving and re-entering the building(s).

Cardiac Rehab Gym

The Cardiac Rehab Gym at 401 N. Ewing St. is only accessible to current patients of FMC’s Cardiopulmonary Rehab Program and not open to the public at this time.

Staying in Touch with Your Loved One During Their Stay

We understand that these times are difficult, and having limited visitation with your loved one can be unsettling. We want to alleviate some of your stress and help you stay connected.
  • If your loved one is admitted to an inpatient unit at the hospital, they will provide our staff with one approved contact name and number to receive daily updates and any relevant legal documents (power of attorney, living will, or proof of guardianship).
  • Your loved one’s HIPPA identification number will be given to you upon approval as the primary contact for updates. This number will be needed whenever you call to speak to a staff member about updates on your loved one’s care.
  • You may call to speak with a staff member for an update on your loved one’s plan of care. Call 740-687-8000, and you will be directed to the location of the patient. Be sure you have the patient’s HIPPA identification number ready.

    Man holding smartphone

  •   Staff can help facilitate phone calls and video chat upon request. If you would like to set up a phone call or video chat with your loved one please call 740-687-8555.

Some helpful information to note:

  •   The average time a person is in the emergency department is 3-3.5 hours before they are discharged or admitted.
  •   The average time for test results to come back is 1.5-2 hours.
  •   Some visitor exceptions are granted – click here to learn more. All visitors who meet the exception criteria will have their temperature checked upon entry. Restrooms are available inside the North Lobby entrance.
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